We're Building a Better Way
to Find the Right Help
When a parent, loved one, or household suddenly needs help, the hardest question is often not:
"Who is available?"
It's:
"What kind of help do we actually need — and what should we do first?"
Helping Hands Alliance is being created to make that process easier.
We are asking families, caregivers, local service providers, and community professionals to help us build it correctly.
Share your experience helping a parent, loved one, or household.
Help us understand what families need and how referrals can work better.
Just want to hear when HHA launches?
Join Early Access →
THE PROBLEM
Finding Help Shouldn't Be This Confusing
Families often know that something needs to change.
They just don't always know what kind of help they need.
The questions that pile up
Does Mom need home care or mobility equipment?
Does Dad need transportation or help around the house?
Is the home itself becoming unsafe?
Do we need one provider or several?
Who can we trust?
Who should we call first?
What needs to happen now and what can wait?
Most directories can tell you who exists.
Helping Hands Alliance is being designed to help families understand:
What should happen next?
THE IDEA
A Concierge Instead of Another Directory
Helping Hands Alliance is being designed as a local concierge service.
Instead of asking families to search through long lists of providers, HHA will help:
OUR APPROACH
Understand the Situation
Tell us what's happening in everyday language.
Clarify the Need
Help determine what type of help may be appropriate and what should happen first.
Connect the Family
Introduce the family to a trusted local provider who fits the situation.
Follow Up
Learn whether the referral worked and continue improving the HHA network.
You shouldn't have to know who to call before asking for help.
FOR FAMILIES NAVIGATING AGING PARENTS
Helping an aging parent is hard. Knowing who to call next shouldn't be.
The wrong next step can cost families time, money, and peace of mind. We're building the place families in the Upstate area can turn when a parent needs help and it's not clear what kind of help comes first.
Whatever is happening at home, Helping Hands Alliance can help point you toward the right kind of professional.
We cover the services you need most
PLUMBING
SENIOR CARE
HEATING & A/C
PAINTING
ELECTRICAL
...AND MORE! (JUST ASK)
HELP US BUILD THIS
We're building this for you.
Help us get it right.
Families & Caregivers: Help Us Build This Around Real Needs
If you have ever helped a parent,
spouse, relative,
friend, or neighbor find services,
we want to
learn from your experience.
Tell us:
What was difficult?
What did you search for?
Where did you get stuck?
What made you trust one provider over another?
What do you wish someone had explained?
Would a local concierge have made the process easier?
Approximately 5–10 minutes. No sales pitch.
Your feedback will help determine how HHA works when we launch.
We are asking about your experiences and opinions.
Please do not submit private medical information.
Local Providers: Help Us Build Better Referrals
We also want input from companies and
professionals who serve families locally.
We want to understand:
What makes a referral valuable?
What information should accompany a referral?
Where do referrals commonly go wrong?
What kinds of customers are the best fit for your services?
How quickly can providers realistically respond?
How should HHA evaluate and improve the referral experience?
Help shape a system designed to create better matches rather than simply generate more leads.
WHY PARTICIPATE
Your Experience Can Help the Next Family
We're working with real families, local providers, and community professionals across the Upstate to build something that actually solves the navigation problem — shaped by caregiver feedback, provider interviews, and real experience on both sides.
FAMILY INPUT
Help us understand where families become confused or overwhelmed.
PROVIDER INPUT
Help create better-quality referrals and warmer introductions.
COMMUNITY INPUT
Help us identify missing services and gaps in the local support system.
EARLY ACCESS
Participants can be among the first to learn when Helping Hands Alliance becomes available.
GET EARLY ACCESS
Want to Know When HHA Launches?
You don't have to take a survey to stay informed.
Join the early-access list and we'll let you know about launch updates, community discussions, and future availability.
Be the first to know when we launch
Try new tools before wider rollout
Receive practical local insights
Help shape HHA before it launches
QUESTIONS ABOUT HHA
Frequently Asked Questions
A local concierge service being developed to help people understand what type of help they need and connect them with an appropriate local provider.
We are currently gathering input and developing the network before launch.
Anyone who has tried to find help for a parent, loved one, household, or client — as well as local service providers.
Responses will help shape HHA's concierge process, provider network, referral experience, and future services.
No. Visitors may simply join the early-access list.